+1-877-809-1659
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The Mon-STORE of Children's Art Fashion > Help
Welcome to my Mon-STORE
of fun t-shirts & playful gifts
for you and that special monster.
(Josie, 8)
Shop With Confidence
My Baby Monsters Mon-Store operates in partnership with Cafepress.com, the internet's leading print on demand service and winner of the 2007 Webby Award for Best Retail Site. We provide the designs and access to the merchandise, Cafepress is the vendor -- they handle all order processing, payment, printing, and shipping. Cafepress accepts all major credit cards & check cards via a secure server.
Satisfaction Guaranteed: Returns and Exchanges
Buying merchandise online, especially clothing, can be tricky. That's why Cafepress stands behind every order with a 30-day money back guarantee. If for any reason you are dissatisfied, please request a replacement or refund directly from Cafepress. Call 1-877-809-1659 (in United States) or +1-402-517-4480 (elsewhere) Monday - Saturday, 9am to 9pm EST, or fill out the CafePress Return Request Form,
In most cases, your replacement will be shipped immediately.
While Cafepress has a reputation for quality customer service, we want to know if there's a problem. Feel free to contact us. Please include your name, order number and a description of the problem item. We'll do our best to assist in the resolution, however My Baby Monsters accepts no responsibility or liability for your dealings with Cafepress.
Questions About Your Order
Remember, most orders take 2-3 days in production before shipping, and shipping timelines do not include weekends or holidays. Get the latest information on your order, including production status and UPS tracking, by visiting the order status page.
Still have unanswered questions? Check out the Cafepress customer service page for information on changing or cancelling an order, shipping options and more.
Order By Phone
Prefer to order by phone? It's simple. Your shopping cart features a unique reference number:
So just fill up your cart with the items you'd like to buy, make a note of your cart reference number, and call Cafepress toll-free at 1-877-809-1659 Monday - Saturday, 9am to 9pm EST.
Customization
We'll gladly customize any existing design or even create a new design especially for you. Contact us for more information.
Privacy Policy
My Baby Monsters don't share real information with anybody. If anyone asks, you're just another one of our imaginary friends.
Seriously, we truly value your privacy, so your personal information will never be sold or used for any naughty purposes. As you are actually doing business with Cafepress, we have limited access to your personal information. Read the full details of the Cafepress privacy policy here.
Wholesale and Bulk Pricing
Since our merchandise is printed on demand, we do not carry stock and do not have a standard discount price list -- depending on your needs, we may choose to fill large orders outside of Cafepress to get you the best value. Please contact us for a quote. Be as specific as possible: include quantity, product type and sizes, design name(s) and the date you'd need delivery.
The Printing Process
Each item is made just for you! Our print on demand service means we can offer a potentially unlimited number of full color designs on a wide array of merchandise. All apparel uses our new Direct Printing process. With Direct Printing, we print direct-to-fabric with no transfers. The result is a matte image that moves with the garment because the ink is actually embedded in the fabric. This is not some cheap do it yourself iron-on, but a commercial grade process similar in quality to screen printing. It will not crack, peel or fade. Mugs, other ceramic products, mousepads and messenger bags use a dye sublimation printing process. Read more about our different printing processes.
About CafePress and My Baby Monsters
My Baby Monsters has partnered with CafePress to bring you unique gifts and quality products at low prices, as well as ensure you a secure on-line shopping experience. While the children's art and content is My Baby Monsters, CafePress manufactures and delivers the products you receive. For your convenience, we have copied the information on our Help pages from CafePress' Web site. While we update it frequently to reflect any changes in their policies, visit the Cafepress customer service page to insure you have the latest information.
Have any questions? Want to order by Phone? Call 1-877-908-1659
To order or for product information, call CafePress toll-free (within the U.S.) at
1-877-809-1659 (Mon-Sat, 9 a.m.- 9 p.m. EST), local/international at 1-402-517-4480.
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The Mon-STORE uses CafePress to take, print, fill, and ship orders.
Learn more about Cafepress at its secure on-line ordering. |
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